John Lewis 

Discover how John Lewis Partnership is transforming the customer journey with Einstein 1 platform. From personalized emails to easy returns, John Lewis uses CRM, AI, and data to create a seamless and highly personalized shopping experience.

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Deliverables: Customer success film and social media assets that showcased customer success at Dreamforce 2024  - localised in eight languages.  Launch of a Customer story page on Saleforce.com to serve as a launching point for prospect journeys. Served as an anchor story for salesforce events into FY25 and beyond. 

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Production:  Film and podcast production, post-production supervision, graphic creation, 3D compositing, distribution strategy, social media asset launch. 

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Location: London.